Frequently Asked Questions
General
Appointments are greatly preferred to ensure we can assist you promptly.
Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes up to 72 hours. We’ll keep you in the loop throughout the process!
We offer one-year leases only.
You can pay your rent online or through the WIPS payment system.
Yes, you are required to have liability insurance and are encouraged to obtain personal property insurance as well.
Setting up utilities is simple! For electricity, you’ll want to contact Dominion Energy. For all other utilities such as water and sewer/trash those are managed through Conservice, and they’ll be applied to your ledger.
Currently, all utilities are the resident's responsibility, so they’re not included in your rent.
You can use Comcast for your internet and cable services.
Amenities
The property offers a pool and on-site laundry facilities.
Yes, parking is available with one permit per leaseholder, up to a maximum of two permits.
We provide shared laundry facilities onsite. It’s a great way to meet your neighbors while getting your laundry done!
Location
Our community is uniquely located within walking distance of UVA Law School and Darden Business School, providing convenient access to top educational institutions.
We are located in the City of Charlottesville School District.
The nearest grocery stores are Harris Teeter and Kroger, both located within walking distance.
Pet Policy
Yes, our community is pet-friendly.
Maintenance
Yes, we do! Our on-site maintenance team is here to help with any issues that may arise.
You can submit a work order online through Rent Café portal.
No, but we do require permission to enter, which you can provide when submitting a request.
Didn't find an answer?
Our team is always ready to answer your questions.